Privacy Policy

Effective Date: October 14, 2024

At Dohmu Catering ("we," "us," "our"), accessible from www.dohmu.com (the "Site"), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our services or interact with our website. Please read this Privacy Policy carefully.

1. Information We Collect

We may collect the following types of personal information from customers, users, and visitors of our Site:

  • Personal Identification Information: Name, email address, phone number, and home address.

  • Event Information: Details regarding event dates, location, and specific catering requirements.

  • Payment Information: Credit card details, billing addresses, and other related payment data.

  • Technical Information: IP address, browser type, operating system, and website usage statistics through cookies or similar technologies.

  • Communications: Any emails, messages, or other forms of communication between you and us.

2. How We Use Your Information

We use the personal data collected to:

  • Provide Services: To fulfill catering orders, including event coordination, menu customization, and delivery of services.

  • Communication: To contact you with updates about your booking, send confirmations, and respond to your inquiries.

  • Payment Processing: To process payments and manage any related financial transactions.

  • Improving Customer Experience: To gather feedback, improve our services, and analyze website usage to enhance user experience.

  • Marketing: With your consent, we may send you promotional offers, newsletters, or updates about new services or special events.

  • Legal Compliance: To comply with legal obligations, such as tax or accounting regulations.

3. How We Share Your Data

We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors who assist us in delivering our services (e.g., payment processors, event venues, logistics companies). These parties only access your data to perform specific tasks on our behalf and are bound by privacy agreements.

  • Legal Requirements: We may disclose your data if required to do so by law or in response to legal processes, such as court orders or subpoenas.

  • Business Transfers: If Dohmu Catering undergoes a merger, acquisition, or asset sale, your personal data may be transferred as part of the business transaction.

4. Data Retention

We will retain your personal information only for as long as necessary to provide the services you have requested, to meet legal obligations, or for other legitimate business purposes. Once your data is no longer required, we will securely delete or anonymize it.

5. Security of Your Data

We take reasonable precautions to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction. These include encryption technologies and secure data storage practices. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.

  • Rectification: You have the right to correct any inaccuracies in your personal information.

  • Erasure: You can request that we delete your personal data when it is no longer necessary for the purposes for which it was collected.

  • Restriction: You have the right to request limited use or processing of your data.

  • Objection: You can object to how we process your personal data, including for marketing purposes.

  • Data Portability: You can request that we transfer your data to another service provider.

To exercise any of these rights, please contact us at admin@dohmu.com.

7. Cookies and Tracking Technologies

Our Site uses cookies to enhance your experience. Cookies are small files placed on your computer that help us analyze web traffic and understand your preferences. You can choose to accept or decline cookies through your browser settings. However, declining cookies may affect the functionality of our Site.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, privacy policies, or practices of these third-party sites. We encourage you to review their privacy policies before providing them with any personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If you believe that a child has provided us with personal data, please contact us immediately, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to periodically review this policy to stay informed about how we protect your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: admin@dohmu.com